Free shipping on any purchase on orders in the 48 contiguous United States (all states except Alaska and Hawaii).
In-stock lighting orders will ship within 2 business days (Native American Inventory). Delivered to you in about 7 days. If there is no stock in Native America, we will send out express delivery from the place of production within 3 days. Delivered to you in about 7-10 days.
If you would like an update on the status of your package, are on a deadline, or need special consideration and processing, please contact Customer Service or through the website express query interface, enter the logistics number can be queried.
Once your order ships, it will take anywhere from 2-7 business days to be delivered depending on your location in the continental United States. Please note that during the busy holiday season, shipment may take an additional day or two due to the quantity of orders being processed by our team as well as by the shipping provider.
Please note, any Ground Shipping estimates are ONLY estimates, and occasionally weather, mechanical, or other unexpected circumstances can cause delays to your delivery.
We are unable to change the address of your order if the order has already been assigned a tracking number. If you need to change the address, please communicate with customer service within 24 hours, we will provide you with free service to change the courier destination. More than 24 hours, we will no longer provide this service, please communicate with the courier company to modify by yourself.
Please note: If the return is due to the product itself (damaged, broken, missing parts, wrong color, etc.), we will provide a free return and exchange service. In addition to this, due to the consumer's personal preference (size, style, courier delivery time, etc.), the consumer is required to pay for the costs caused by returning the product.